Frontline Leadership Development Program

Better Frontline Leaders, Better Results

Frontline leaders are your largest group of leaders. They directly manage about 80% of your workforce. So the quality of your frontline leadership—and your frontline leadership development—can make or break your company.

It’s urgent that you develop these leaders. But it’s challenging to do it well. You have to reach a lot of people, quickly and consistently. And you need each person to connect personally with their development journey.

Above all, your program needs to work. It can’t be a check-the-box exercise. You need people to learn new skills and change for the better. At DDI, this happens to be our specialty. We’ve developed more than 10 million better leaders who get better results.


See the Results of Your Frontline Leadership Program

DDI Impact Evaluation data shows our clients see significant impact from their frontline leadership development programs.



91% of frontline managers say their DDI development program increased their engagement in being a leader



Frontline leader effectiveness improves from an average of 46% before a DDI program to 85% after



92% of frontline managers apply new skills back on the job after their development

confident woman frontline leader looking confidently out into the distance to the right?fm=webp&q=75

Why Develop Your Frontline Leaders with DDI?

When you choose DDI, you get frontline leadership training built on our five proven learning design principles: 

  • Relevant: Frontline leaders use practical tools to apply what they’ve learned back on the job.
  • Personalized: Frontline leaders get personal insights and recommendations that help them focus their efforts for the highest impact.
  • Immersive: Frontline managers learn by doing. By engaging with a cohort that faces similar challenges, they fully immerse into development and connect with peers.
  • Human: Leadership is a human endeavor. We help leaders understand themselves as a whole person, their impact on others, and how they can build strong connections.
  • Trusted: There’s a lot of leadership advice out there. However, our frontline leadership programs are based on the science of behavior change and measurable performance.

What Skills Do My Frontline Leaders Need?

We recommend starting with core interaction skills that set your leaders up for success with every other skill. The DDI Key Principles and Interaction Guidelines show leaders how to meet both the personal and practical needs of others.

Next, your leaders can build other core leadership skills including communication, delegation, coaching, building trust, and resolving conflict.

In short, we’ve got turnkey frontline leadership development programs that help you get started. But some organizations may have specific needs such as creating an inclusive environment, driving change, or building influence. We have content and learning journeys for these skills, too, and will work with you to create the program that meets your business goals.

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smiling woman frontline leader working on a laptop to complete DDI's frontline leadership training

Sample Learning Journey

Imagine Your Frontline Leader Program

Get a sneak peek of what your frontline leadership development program could look like. 

Explore this sample learning journey that uses our proven approach of blending our courses, microlearning, self-assessments, skill practice tools, and more.

View sample

[With DDI], we’re providing a really robust environment for frontline leaders to assess who they are, what they have to do in this new role, and how they need to grow.

Bill Ahern North American Head of Leadership Development Sanofi

Related Client Story

Sanofi Delivers Global Frontline Success

5 min


Built for Connection, Flexibility, and Focus

Leaders learn best when they can connect with their peers and practice together. Our frontline programs are designed for cohort learning and practice.

We also know that sometimes it can be difficult or take too long to gather a cohort; your leaders may need development now. That’s why our programs also include online courses, practice simulations, support tools, planners, and more to help leaders develop quickly on their own.

Additionally, DDI offers My Pathway: Leadership Core, a personalized development experience just for frontline leaders. After a self-assessment of their styles, strengths, and gaps, leaders receive targeted learning recommendations that help them develop and practice essential leadership skills. Group data can also be used to guide live or online learning sessions.

confident, smiling diverse man frontline leader working on his DDI leadership development program on a tablet and below him a smiling diverse woman frontline leader?fm=webp&q=75

How to Get Started

Our philosophy is that leadership development is a way of work. You need flexible programs that meet leaders’ needs in every moment of leadership.

Their challenges don’t pause while you manage vendor contracts, purchase courses, and assemble cohorts. So we make it easy and ensure there’s never a gap.

Our subscription gives you all the tools you need to create exceptional frontline leadership development that grows with your leaders.

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