Research

Driving Workplace Productivity Through High Quality Interactions

This paper presents a forum through which to challenge the misconceptions around productivity, outline how interactions most commonly go wrong, and provide recommendations aimed at enhancing the quality of interactions in the workplace, driving greater productivity.

Publish Date: November 1, 2013

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We believe that interaction skills are inextricably linked to productivity.
Leaders spend a significant portion of their time engaged in one-on-one and small group conversations and the quality of these discussions has a significant impact on the performance and productivity of individuals and organisations.

With this paper, we present a forum through which to:

  • Challenge the misconceptions around productivity
  • Outline how interactions most commonly go wrong 
  • Provide recommendations aimed at enhancing the quality of interactions in the workplace, driving greater productivity

It’s imperative that our business leaders not only recognise the importance of interaction skills but harness them, to positively impact on their organisation’s performance and reverse the overall decline in productivity currently being experienced across Australia.



Additional Resources

Learn the current situation of Australia’s productivity decline [infographic].

Get our Leadership Insights, a 10-year culmination of executive analytics to find out what makes leaders rise to the top.

Find out how to build and develop the Interaction Essentials among your leaders.

Learn more about leadership assessment to focus development.


Driving Workplace Productivity Through High Quality Interactions
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